Privacy Policy

Last Revised: 10 November 2025

Protecting the privacy of our clients is paramount to Disability Advocates. This Privacy Policy describes the information Disability Advocates (“Disability Advocates,” “we,” or “us”) may collect from and about you when you visit our website or interact with us via phone, email, online, or in person, (collectively, our “Services”). This Privacy Policy also describes how we use, disclose, and otherwise process such information, and your choices regarding such information.

By using our Services, you are consenting to our Privacy Policy and agree to its terms. If you do not agree to this Privacy Policy, do not use or access the Services. Disability Advocates is based in the United States. Our Services are operated from within the United States and intended for adult users located domestically.

1. What Information Does Disability Advocates Collect?

Automatically Collected Information
When you use our Services, we (and third parties on our behalf) may also use automated technologies,such as log files, cookies, web beacons, and scripts to collect certain information.

The information we collect by automated means may include: (1) information about the device you use to access our Services, such as the IP address and the type of the device, operating system, and web browser you use; and (2) information about your interactions and use of our Services, such as dates, times, and duration of use of our Services and actions taken when using our Services, such as page views, website navigation patterns, clicks and cursor movements, searches on the site.

Cookies are small text files placed on your device or browser that perform a variety of functions, including recognizing your device, remembering your preferences, enabling our Services to function, assisting with security, and improving our advertising and analytics.

Information You Provide
At Disability Advocates, our work hinges on understanding our clients’ unique circumstances and needs. A critical part of this process is collecting information from our clients.

We may collect information that you provide directly to us when you use our Services, including by filling out forms (whether electronic, physical, or in any other medium), contacting us, or interacting with us via social media (including by commenting, filling out forms, or otherwise interacting with our content). This information may include:

  • Contact information, such as name, postal address, email address, and phone number.
  • Personal characteristics and demographic data, such as age, date of birth, gender, military or veteran status, marital status, and income.
  • Government-issued identifiers, such as Social Security numbers.
  • Education information, such as whether you hold a degree and your highest completed level of education.
  • Health information, such as medical history information that you provide when inquiring about services.
  • Employment information, such as job title, job history, income and/or compensation, and health/family leave information.
  • Any other information that you choose to provide us.

You are not required to provide us with any of the information above. However, if you do not provide us with certain information, you may be unable to access some features or functions of our Services.

Web Analytics
We use Google Analytics as a third-party service to help us understand how users engage with our website. This service may use cookies and other technologies to help collect, analyze, and provide us with reports and/or data. For more information about Google Analytics and how it collects and processes data, please visit Google Partner Sites. To opt out of the Google Analytics using your information for analytics purposes, visit Google's Analytics Opt Out page.

Third Party Websites
Our Services are supplemented by third party software, websites, and apps. We utilize the form builder Fillout ( Fillout.com ) to create the conditional logic-based forms on our website. We have no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links. Such third parties treat any information you provide to them in accordance with their own privacy policies, which you should review before providing your information.
Linked sites and apps have their own privacy notices or policies, which we strongly encourage you to review. To the extent any linked websites or apps are not owned or controlled by us, we are not responsible for their content, any use of the linked websites or apps, or the privacy practices of the linked
websites or apps.

2. How Do We Use The Collected Information?

Disability Advocates collects and uses your personal information only to help give you the assistance that you request, to evaluate whether to represent you, and to improve our services and website. We may use the information we collect to:

  • Communicate with you via email, phone, text, and mail, including by sending you information or materials you request, responding to your questions and comments, and providing client support.
  • Complete business transactions.
  • Operate, evaluate, and improve our business and the services we offer.
  • Provide, maintain, and analyze use of our Services.
  • Secure and debug our Services and repair errors.
  • Enforce and exercise and defend our legal rights.
  • Comply with applicable legal requirements and industry standards.

We may combine information we collect from various sources for any of the purposes above.

3. What Information Do We Disclose?

We may disclose information we collect to the following types of entities or in the following circumstances:

  • Vendors: We may disclose your information to third-party vendors that perform services on our behalf that help us run our business, such as data storage and web hosting, billing and payment, customer service, marketing and sales, content creation, analytics, shipping and fulfillment, consulting, and legal services.
  • Legal compliance: We may disclose your information where we believe it is necessary or appropriate to comply with any law, regulation, or legal process (such as a subpoena, warrant, or court order), including to respond to any government or regulatory request or inquiry.
  • Protection of rights, property and/or safety: We may disclose your information where we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Disability Advocates, users of our Services, or others, including to prevent, detect, or investigate fraud, abuse, illegal use, or violations of our Privacy Policy and other agreements, to defend ourselves from claims or allegations, and to enforce our terms and policies.
  • With your consent: We may disclose your information consistent with your consent to do so.

4. Security

We have implemented measures intended to protect your information from accidental loss and from unauthorized access, use, alteration, and disclosure. Nevertheless, no website, mobile app, database, system, or electronic transmission of information is guaranteed to be 100% secure. Accordingly, we
disclaim liability for the theft, loss, or interception of, or unauthorized access or damage to, your data or communications by using the site, applications, and our Services. By using our Services, you acknowledge that you understand and assume these risks.

5. Retention of Information

We retain your information for as long as it serves the purposes for which it was collected as described in this Privacy Policy, as subsequently authorized, as necessary or appropriate to provide the Services, and for business continuity purposes. We also retain information as required or permitted by applicable law, to resolve disputes, and to enforce our rights and agreements.

6. What Are My Privacy Rights?

Residents of certain jurisdictions, such as California, Colorado, Connecticut, Virginia, and Utah, may have certain rights regarding their personal data or personal information that we process.

Applicable law may permit you to request that we:

  • Confirm whether or not we are processing your personal information and provide you with access to
    such personal information;
  • Provide you the categories of personal information we have collected or disclosed about you; the categories of sources of such information; the business or commercial purpose for collecting, ‘sharing’ or ‘selling’ your personal information as those terms are defined under applicable law; the categories of third parties to whom we disclose or ‘sell’ or with whom we ‘share’ personal information; and the categories of personal information we ‘sell’ or ‘share.’ (Please note that we do not sell our clients’ personal information).
  • Correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing of the personal information;
  • Delete your personal information;
  • Provide you a copy of personal information that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another business, where our processing is carried out by automated means; and
  • Opt you out of processing of personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. (Please note that we do not engage in this processing.)

To exercise these rights, you can email us at info@ExpertReps.com. We will not discriminate against you for exercising any of these rights. We may ask you to provide us with information necessary to reasonably verify your identity before responding to your request. You can also designate an authorized agent to make a request on your behalf. To do so, you must provide us with written authorization or a power of attorney, signed by you, for the agent to act on your behalf. You may still need to verify your identity directly with us.

We will consider all requests and provide our response within the time period required by law. Certain information may be exempt from such requests (for example, we are required to keep information for legal purposes, or where deletion of information would prevent us from providing services you have requested).